Last updated: September 11, 2025

Privacy Policy

At PawMilia, your privacy is a priority.

Information We Collect

• Contact: name, email, phone, shipping and billing address.

• Payment: details processed securely by third-party providers (e.g., Shopify Payments, PayPal).

• Account: username and password (if applicable).

• Orders: products viewed, added to cart, purchased, returned, or exchanged.

• Device & browsing: IP address, browser, operating system, cookies, and interactions with our site.

How We Use Your Data

• Contract execution: process and deliver orders, manage returns and exchanges.

• Consent: send marketing communications (you may withdraw consent at any time).

• Legal obligation: comply with tax and accounting requirements.

• Legitimate interest: improve our services, prevent fraud, and ensure security.

Sharing Data with Third Parties

We only share data with essential partners:

• Shopify (e-commerce platform).

• Payment processors (e.g., Shopify Payments, PayPal).

• Logistics providers (for shipping and tracking).

• Marketing tools (Google Analytics, Meta Ads, Klaviyo).

Data Retention

We retain your data only as long as necessary for the purposes described above, or as required by law.

Your Rights (GDPR)

You have the right to:

• Access, correct, or delete your data.

• Withdraw consent at any time.

• Request data portability.

• Restrict or object to processing.

• File a complaint with the Data Protection Commission (Ireland) or your local authority.

International Transfers

Your data may be processed outside the EU (e.g., Canada, USA by Shopify). These transfers are safeguarded by EU Standard Contractual Clauses.

Contact

📧 Email: support@pawmiliashop.com